Get help with your internet connection, technical issues, billing questions, and more. We're here to assist you 24/7.
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Internet not working, slow speed, connection drops
Router setup, network configuration, equipment issues
Report service outages or network problems
Payment issues, bill inquiries, package changes
Change your internet package or speed
General questions about services and support
Enter your ticket number to check the current status of your support request
Need immediate assistance? Contact our support team directly through these channels:
+8801711659907
info@khbnbd.com
Available 24/7
Instant Response
Barontek, Dhaka Cantonment, Pallabi
Dhaka, 1206
Visit speedtest.net or use our speed test tool on the website to check your current internet speed.
Restart your router, check cable connections, and create a support ticket if the issue persists.
Create a ticket under "Upgrade/Downgrade" category or call our support team directly.
We provide 24/7 customer support. You can contact us anytime for assistance.
Installation typically takes 2-4 hours depending on your location and package requirements.
Yes, we provide free installation for all our internet packages.